David Gilmour @ Burg Clam

THIRD ROW!!! IN THE MIDDLE !!!
Eat your heart out, brother! ;)

DAVID GILMOUR THE VOICE OF Pink Floyd
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[Freitag, 20060728, 16:35 | permanent link | 0 Kommentar(e)


See you!

Well I hate my job
And I got no car
And my aching feet
Won’t take me that far
A hola hola ho and a hola hola hey
Another holiday

Holiday

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[Samstag, 20060715, 18:55 | permanent link | 0 Kommentar(e)


Multimedia-Links

Mentos & Coke, Shatner sings and Super Mario jumps. This and much more inside.
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[Freitag, 20060714, 15:55 | permanent link | 0 Kommentar(e)


Must Have Gimmicks

If a have some money, some of these gimmicks will belong to me. :)
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[Freitag, 20060714, 15:54 | permanent link | 0 Kommentar(e)


Must Have Clothes

If you are looking for some geek coture or for a present for me, take a look inside.
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[Freitag, 20060714, 15:54 | permanent link | 0 Kommentar(e)


Second Life ?

c|net has a story on Second Life’s simulcast of the Baseball All Star Game online. Which leads me to the question: Have you tried out Second Life? What do you think of it?

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[Mittwoch, 20060712, 17:02 | permanent link | 0 Kommentar(e)


FSL Verlag (WCM, Flight Express): Ausgleich angenommen

Zu Ostern hat der FSL Verlag (WCM, Flight Express) den Ausgleich angemeldet. Nun gab es eine Entscheidung:

Bekannt gemacht am 5. Juli 2006:
Der Ausgleich wurde angenommen.

Na schaun wir mal.

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[Mittwoch, 20060712, 11:39 | permanent link | 0 Kommentar(e)


Sinnloses Wissen

Iggy Pop als Yelgrun
Iggy Pop spielt in der Deep Space Nine Folge „6.10 Der glorreiche Ferengi” den Vorta Yelgrun.

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[Sonntag, 20060709, 22:12 | permanent link | 0 Kommentar(e)


Have no time - but will travel

Sommerzeit, Urlaubszeit, Reisezeit. Ich weiß zwar noch immer nicht, wohin die Reise diesen Sommer gehen wird, aber die bisherigen Destinationen dieses Jahres kann ich ja schon mal Revue passieren lassen, ev. bekomme ich ja dadurch eine Inspiration. See more ...

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[Freitag, 20060707, 15:53 | permanent link | 0 Kommentar(e)


Geiz ist geil -- auch in der IT -- leider

Ich krebse in ein paar Online-Foren herum, darunter auch eines zum Thema Notes. Ich bin zwar nicht der Oberguru, aber nach 10+ Jahren Notes hat sich doch schon einiges an Wissen angesammelt. Und was ich nicht weiß, finde ich via Google & Co. recht schnell.

Mir macht es auch Spaß, mit anderen Leuten zu fachsimpeln bzw. anderen bei Problemlösungen zu helfen. Mit der Betonung auf helfen. Im Normalfall muss man das auch nicht betonen, aber für manche ist ein Online-Forum nicht die kostenlose Nachhilfe, sondern der Nachbar, der einen die Hausübung abschreiben lässt.
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[Freitag, 20060707, 15:02 | permanent link | 0 Kommentar(e)


You don't have to be incompetent ...

… but it helps if you want to work here.

SSL certificates expires. On a server where ONUs work. You can imagine their confusion. All those annoying „certificate has expired, do you still trust the source jadajdadajdada”. Application-Team notices it, writes a trouble ticket for Operations and puts everything in motion to renew the certificate ASAP.

Almost a week later, humble Application-Developer wants to know, what the status regarding the certificate is and sends polite e-mail. What follows is the following dialog on the phone:

Operations: Why are you bothering us with this e-mail. We never had anything to do with certificates. We don’t know nothing about that. Don’t bother us with that!
Me: One of your colleagues accepted to Trouble Ticket. So at least someone knows about it.
Operations: We never had anything to do with certificates. We don’t know nothing about that. Don’t bother us with that!
Me: Ok, let’s take a step back. There is a certificate issue. Do you think this is in the responsibility of development operations?
Operations: Well, yes, but …
Me: And there is a Trouble Ticket for it. So when will you do something about it?
Operations: We never had anything to do with certificates. We know nothing, we don’t know what to do, whom to ask, jadajadajada.
Me: There are detailed instructions in the Trouble Ticket. Have you read it?
Operations: No, but we never had anything to do with certificates. We know nothing, we don’t know what to do, whom to ask, jadajadajada.
Me: There are detailed instructions in the Trouble Ticket. Please read it!
Operations: OK, we will call you back.

Two days later, I haven’t heard from them. So I fire off another mail, requesting an status-update on the issue. The answer was „yes, we talked with the responsible person. He is waiting for the root certificate. A colleague is working on that”. Now, that wasn’t too difficult, wasn’t it? Mind you, they didn’t tell me a date so I asked again for a estimated time of solution. Only then I got an answer from the colleague that the root certificate is on the way to the certificate issuer and that the problem will be solved within on or two days. And guess what – the problem still persists after two days.

And that is not the only sign of incompetence in that team. I support an application that relies heavily on Notes’ full text index. On the two machines, where this application will be deployed to, it takes over an hour fora new document to enter the full text index. As this is not acceptable, I sent them an e-mail. Nothing happened. I talked to one of the guys, sent him the e-mail again. Nothing. So I opened up a Trouble Ticket. The reaction: Nothing.

I had to sent several more e-mails, cc-ing the bosses to get a response. The response was: „We will tell you in a week, when we will look at the problem”. I am still waiting.

A colleague calls me. They have problems with one of their Notes-Applications. They are handling large documents (attachments) and are running out of space on the server. There is an Agent to delete old documents, but it only ran once. If I could take a look, why it didn’t run.

Checking the Agent Log, it tells me, the agent run once. Hmmm. Strange. OK, let’s take a look into the Notes-Log on the server. Even stranger. There are no entries for the time, when the agent is scheduled to run. ROTFL. Every night the server is shut down 2 hours before the agent is scheduled to run and only gets restarted 4 hours later. How dumb can a team of administrators be.

Oh, and they don’t have the time to take a look themselves, because they have to migrate from Notes/Domino 5 to Release 6. The customer said, that this is of the highest priority. Never mind, that they already migrated 2005. I wonder what they did last year??? And never mind, that there are at least 4 persons doing that. And they can’t do anything else then migrate the servers? No, that’s not true, as they are trying to make an appointment to test some obscure feature that we need sometime next year. But we will not test that until the other problems are resolved.

It’s incompetent Admins like these that cause the bad word of mouth for Notes. It’s not the product, it’s the badly selected people and bad processes!

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[Freitag, 20060707, 12:00 | permanent link | 0 Kommentar(e)


Disclaimer

„Leyrers Online Pamphlet“ ist die persönliche Website von mir, Martin Leyrer. Die hier veröffentlichten Beiträge spiegeln meine Ideen, Interessen, meinen Humor und fallweise auch mein Leben wider.
The postings on this site are my own and do not represent the positions, strategies or opinions of any former, current or future employer of mine.

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